Emotional Intelligence as an Entrepreneur & Leader

Emotional Intelligence as an Entrepreneur & Leader

Having emotional intelligence as an entrepreneur and business owner is paramount. It’s paramount because you must understand how to distinguish between employee’s excuses and irrelevant explanations with truly understanding life roadblocks or situations that are impacting their performance. I was raised by a grandmother who taught me from a young age to listen and observe. Read the behavior that people display unconsciously and use that as a basis to understand what they are truly saying when they speak. I feel that women have the greatest sense of another person’s emotional state. They seem to often have an awareness of something being off, and there-fore, they are more likely to have empathy and compassion. Often thought of as a mother’s intuition about her kids, women are hardwired for emotional sensitivity that is often needed at top and middle level management.

My grandmother was often the bug in my ear. She would always teach me ways of being more in the moment, having more awareness of the subconscious behaviors of others, and as a result, she was showing me why you should expect anything from anyone. I didn’t know it at the time but she was raising me to have zero expectations of others. And that is something most American entrepreneurs and business people are missing. I've worked for managers and business owners who have zero emotional intelligence, they lead purely from their egos, and have a narcissistic my way or the highway mentality. Employees on the other hand often believe they are entitled to benefits and privileges beyond their hourly wage or salary. A huge population even relies on help and assistance from the government. Many American’s struggle to make ends meet and have an excuse or explanation as to why they are failing or exhibiting low performance.  As a manager or business owner, I’ve found ways of empathizing because I was wired from a young age to default to empathy. My grandmother taught me how to recognize the underlying problem, that a person may not even be aware of themselves, and mentor and guide them to a place of self-recognition.

Emotional intelligence is also about having emotional control over yourself. As an entrepreneur, you must realize what you have control over and the things you have zero control over. You must preserve your emotional state of being, not being easily derailed or angry over something you have no control over. Mainly the behavior of the people who work for you. As an entrepreneur, I’m more curious and focused on what happened that made them choose the decision they made. In a culture of expectations and entitlements, it’s easier to have the habit of expecting anything from anyone for any reason, than it is to expect them to behave or perform towards my expectations as a manager.  Lots of business owners and entrepreneurs have large ego’s. There a sense of accepted narcissism, because people feel it’s a part of that CEO’s genius process.

Emotional intelligence is about getting the best for your employee, while accepting that anything can happen in their life that alters their performance at work. And not holding it against them without working towards resolving the root problem.